WHY BAGAHOLIC?

There are many reasons to purchase a pre-loved luxury handbag from us:

• We source from a variety of reputable sellers across Asia as well as local NZ sellers – while Japan is great for vintage pieces from the 80s/early 90s, sourcing from other countries allow us to have more variety and more options on vintage and contemporary styles. Our Chanel collection itself is unparalleled in NZ.

• We are a registered NZ business based in Auckland New Zealand – there are no surprises of extra tariff or taxes on importation from overseas to you, our local buyers. We also offer DDP shipping to Australia so you can be assured that any duties or taxes that may incur upon importation are already covered.

• We’re one of the only pre-loved luxury handbag sellers with a showroom in Auckland – that means you can visit us by appointment, see the bags for yourself, inspect them, and get to know them before you make a purchase. We understand that buying a bag like ours are a special experience and a financial commitment so we want to make sure that you are happy with it before you buy it.

• We have a robust authentication process and offer 100% of your money back. All of our items go through a 2-step authentication process and we stand by the authenticity of all of our items - ensuring your trust is most important to us.  We encourage our customers to request more information or photos from us when in doubt and you are welcome to use an authentication service that you trust to provide a second opinion on any of our items should you need it.

• Changed your mind after purchasing?  Items purchased from Bagaholic NZ may be sold back to us for 70% of the item's purchase price within 180 days of purchase.  Our Buy Back Program provides you with the peace of mind that if you no longer enjoy the piece that you’ve bought or would like to trade-in your previous purchase for a new handbag, you can.

• We value transparency and honesty – that’s why you’ll find our listings thoroughly describe and show the bag’s condition on our website. Our passion for handbags mean we have great knowledge on bags and we are able to provide honest recommendations to help you pick the best handbag that’s right for you.